Article – Page 3 – In Press Global

DO NOT VIRAL. MAKE USE OF RESPONS RAKYAT TO LODGE COMPLAINT IN JUST A CLICK

by Mariani binti Abdul Razak

Did you experience waiting so long to be entertained by the service counter? Dealing with rude and snobbish staff? Poor accommodations and closed counter? These are some of the circumstances that might occur when we use or seek for services in the public sector. It may even occur in some private organizations. Others countries also face the same problems and good governance is needed in order to handle the complaints.

Many years back, I had experienced dealing with one agency that had made me wait more than 5 hours. Waiting is torture for me as time would move so slowly and it would make me tired and upset. However, I have no choice besides being patient and wait in order to get my errands done. When asked about the waiting time, the common answer is that “you will be entertained shortly”. The response causes me to become more upset and have the mind-set that the service industry will never change.

Yes, we understand the overload of customers that the public sector has to cater, but it is not an excuse for poor service. Most people will get frustrated when something does not meet their expectations. It becomes worse when the matter is brought upon social media and becomes viral. These days, this is the way people release their frustrations and anger towards something especially anything that involves services given by the public sector. Controlling your anger is a very crucial step to settle the problem in a diplomatic way.

The government has introduced various programmes and initiative to improve the delivery of public service as we are moving forwards to the fourth wave of industrial revolution. Innovation is the main ideology in improvising these services. Our government has a mechanism to handle public complaint in a systematic way. Public Complaint Bureau (PCB) has been given the responsibility and a big role to handle public complaint towards the public sector ministries and agencies (Aziz, 2016). According to (Laporan Tahunan Biro Pengaduan Awam, 2018) stated in year 2017 BPA received 5,386 complaint cases. About 636 complaints or 8.3% is come from ‘Rakyat Responz’ sources. Others come from multiple sources which linkage to BPA agency. Meanwhile breakdown for complaint classification which is 3,232 complaints equal to 60% is complaint against ministries and Federal Agencies. Another 40% equal to 2,154 complaints is against State Government Agencies.

PCB has not missed out on the latest technological advancements. As the public nowadays are moving forward by using technology in their daily lives especially with mobile phones as a gadget for many things such as reminders, calendar, camera, voice recordings and many other features, PCB had put an effort towards their initiative to build a mobile application called ‘Rakyat Responz’ in 2016 and rebranding it to ‘Respons Rakyat’ in 2019 with add on features. This application is also known as RR and can be downloaded on mobile phones via Apple apps Store and Google Store.[WN1] (Kannan & Babulal, 2019).

The Respons Rakyat apps can be download with the link:

What is so special about RR? Will our complaints be entertained? How fast is the response time? Just relax and stay for more input about RR. Many of us are probably not aware of this application within the marketplace and do not know the right channel to lodge a complaint. By using RR, the public can lodge a complaint by just a click on their mobile phones no matter the place or time. It also caters to all public sector agencies.

I would like to share the benefits of this application. RR comes with great functionalities where you can put upload pictures, video recordings and voice notes as an attachment for the complaint. The files that are uploaded become an evidence to the complaint that is made and can be forwarded immediately. This is helpful for the investigation process later on and is used to cancel out fake complaints. The important thing is, this application also allows the complainant to track down the status of their complaints easily the chronology of action and any feedback can be reviewed by the complainant himself through the application. (Kannan & Babulal, 2019)

Nowadays, work process has changed and the public sector are more concerned towards achieving an excellent service for the nation. As I said before, I did not believe that complaints are able to change the public service industry. However today, it is true that our complaint is important and needs to be addressed properly. Complainants can help improve the quality of service by lodging a complaint to make sure the administration gets alerted with their weaknesses in serving the public.

I would like to advice the public to use a proper channel to make a complaint and not by make it viral without cause. This will only worsen the situation and does not bring any benefit to the customers as well as the agency. It only takes a second for you to address your concern by using the RR application on your mobile phone.

Furthermore, with the application, we don’t have to worry whether actions are taken on the complaint as we are able to monitor is ourselves. The application is made for two-way communication which is why we can ask for the administration to give a feedback as promised on their customer guideline.

Every problem comes with a solution. Complaints are not a burden anymore to the government, but it is a gift for improvement and to move forward for a better service. RR apps is one of the methods made for people to ensure they have a response for each complaint had been made to PCB. Just as simple 1, 2, 3 you can download the RR apps and using it right now.

References

Aziz, F. (2016, May 17). Got a complaint?Download the ‘Rakyat Responz’App and get it fixed within 15 days. Retrieved from New Straits Time: http:www.nst.com.my

Kannan, H. K., & Babulal, V. (2019, July 18). PM launches ‘Respons Rakyat 2.0’ mobile application. New Straits Time. Retrieved from The New Straits Time: http:www.nst.com.my

Laporan Tahunan Biro Pengaduan Awam. (2018). Putrajaya: Biro Pengaduan Awam.

Over & Over Again: A Radio Tale

by Nur Azureen binti Effendi

Advances in technology have given the youth more ways in access an increasing amount of information. Local and international news can be read in the newspaper, listened to on radio, watched on television and found on smartphones or online. For those with access to these options, a wealth of information and entertainment is always readily available. In areas where access to technology is expensive, radio continues to play an important role in information sharing.

Radio broadcasts can provide information and entertainment broadcasted 24 hours a day to provide the most recent updates about news or something entertainment related to listeners. Essentially, radio is virtually everywhere at any time of the day. It is very handy, easily accessible, cheap and it is a perfect portable information that is accessible at home, in the office or in the car.

However, there are loads of grumble regarding radio station in Malaysia such as “why radio stations keep playing the same song over and over again?”, “why does most radio stations have a morning show?”, “why radio stations need a feedback from caller about the topic?” (Khasim, 2019). Those questions have answered by one of the former radio announcer named Nadia Nazir at her Twitter account.

Radio stations in Malaysia have pattern program which means radio station contain morning show, afternoon show, evening show and night show. This program is using music with a wide audience appeal and with an emphasis on the presentation of the announcers (Francois, Douglas , & Guillaume , 2009). Besides that, Astro radio introduced format radio into stations. The idea of having format radio is to cater the age of groups. Mature content and 90’s music with entertaining announcers, listeners would tune to Sinar and Mix. On the other hand, radio station such as Era, Hitz and FlyFM are suitable for younger generation.

Since people are enjoying with familiarity, this is the reason why radio format was introduced. It is easier for radio listeners to choose as all radio stations fall under different categories. All radio stations have their own ways of targeting to private niche populations with niche content. Radio format refers to the overall content of a radio station and therefore it will prevent confused or mixed with programming. For instance, while a radio which plays fresh popular music for teens another which on air more news and talk content. The format gives an identity to the radio station and it is use as a marketing tool for the radio company through its audience and advertising market.

However, people may see complain on social media about the high repetition of songs, announcers keep on talking for minutes and they stated tuning to other radio. The truth is, every radio station has their own formula and already have their own target audience. Whenever you feel uncomfortable, do not like the music, do not like the repetition, that means you are tuning to wrong radio. The slogan “customer is always right” can apply to the radio as well because listener is king to your own ear. Whichever your choice is, you may tune to other radio station to suit your feeling. Radio stations do not just put anything on air because they feel like it. They do it because people want it.

The repetition of songs may give you feel bored, then again, this group of people are niche. The format of radio stations has large listenership as the formula works. In Malaysia, there were radio stations that play indie songs or random songs nevertheless, those radio stations did not last very long. It shows that some people may like indie and random genre, but the mass do not enjoy it. Malaysia is a small country as well as the entertainment industry itself, having 100000 listeners on radio will not bring in the advertisers which is the main way radio generates revenue.

Moreover, the most complain radio stations get from social media user is about announcers’ ramble to talk for two to three minutes. According to (Setiowati, 2018), the announcers play an important role as to reached wide listeners and to ensure content of the program present fresh ideas and not predictable. In fact, the announcers able in creating a consistent style which means they regulates the tone of the program by his/her individual approach to the listener.

Radio is a medium to reaching the public and it is immediate reaction. It is the modern equivalent to the village story-teller. Through words, sounds and human voice, radio talks to the listeners directly. Although it sounds like easy to reach the audience, need to have skills and strategies to make sure listeners not tuning to other station. One of the ways practiced by the radio stations to give freshness and newness to listeners and keep them tuned into their stations by hiring famous celebrities to handle the program. For example, Era.je hiring Johan, Sinar radio hiring Jep Sepahtu, Hot FM hiring Shuib Sepahtu and all of them are famous comedian in Malaysia. The question here, whether radio stations use celebrities for morning shows to ensure listeners become loyal to the radio station.

From the research held by (Setiowati, 2018), it is proved that the use of famous celebrities as radio announcer able to reach listeners. The celebrities have their own fans and followers thus, the listeners tune to the radio station is because of they want to listen and support their favourite celebrity. Other than that, radio listening habits of most people are when they leave or return to work or other activities. They used to listen to the radio in the car as of traffic density that makes them need more time in vehicle. Morning drive or morning show usually provide some chats and jokes to cheer up their listeners that is still sleepy while they have to go to their schools, campuses, or works. Theoretically, whether a station using celebrities to host the morning show, they must plan a consistent content of the program. A consistency in programming will form a positioning about the station in the minds of listeners.

References

Francois, M., Douglas , E., & Guillaume , D. (2009). Streerable Playlist Generation By Learning Song Similarity From Radio Station Playlist. 10th International Society for Music Information Retrieval Conference.

Khasim, R. (2019, March). Radio Market Structure and Music Diversity. (N. A. Effendi, Interviewer)

Setiowati, E. (2018). The Pattern Program of The Morning Radio Sequence: Study of Four Major Stations in Jakarta. KnE Social Sciences.

REMEMBERING 5 YEARS OF MH370 TRAGEDY: CRISIS MANAGEMENT IN INTERNATIONAL COMMUNICATION

by Siti Shafiah binti Abdul Rahim

Figure 1 – A memorial graffiti drawn under a flyover in Penang. Source: Utusan Malaysia.
Link: https://www.utusan.com.my/rencana/utama/setahun-mh370-seorang-pejalan-kaki-melintasi-grafiti-di-bawah-1.66564

Recently, we have marked the date of MH370 lost who’s now reached its 5 years of missing aircraft. Without even knowing where the aircraft or the passengers are, this is a huge mystery that leaves everybody in grief and pain. There have been maximum efforts of the Search and Rescue (SAR) mission by Malaysian Government with the cooperation of three committed countries, China and Australia.

Back to the beginning 5 years ago, The Star Online (2014) reported Malaysia Airlines (MAS) flight MH370 carrying 227 passengers from 14 nations and 12 Malaysian crew members was missing on its way from Kuala Lumpur to Beijing after departed on 8^th March 2014 at 12.41am. According to Berita Harian news dated 19th of March 2014, Flight MH370 was scheduled to arrive in Beijing at 6.40 am, but the signal of Flight MH370 has disappeared from the Malaysia’s Department of Civil Aviation at 1.30 am. The aircraft however, did not enter Chinese airspace or contacted the Chinese controllers (Abu Bakar, Hamzah, & Muhammad, 2014).

What happens during the first few weeks of the incident was a tough time for Malaysian Government and Malaysia Airlines to deal with the press conferences and foreign media. The press conferences were conducted every half an hour after the plane disappearance was reported. The pressure comes from non-stop media coverage from various local and foreign media agencies who seek for latest information of the missing aircraft.

Those days, Malaysia steals the worlds’ attention where MAS also released statements and latest information on Facebook and Twitter allowing thousands of shares and comments praying for the passengers’ safety (Mohd Nazri Latiff Azmi, Nur Ain Afizan Abd Rahman, Zulazhan Abd. Halim & Mohd Fauzi Abdul Hamid, 2016).

The reporting has triggered many speculations and theories of the missing flight that might satisfy readers who has been demanded for answers. However, it did not the affect the efforts to continue solving the mystery and clarifications has been made towards the rumours by Malaysia Airlines and the Malaysian Governments.

Mohd Nazri Latiff Azmi, Nur Ain Afizan Abd Rahman, Zulazhan Abd. Halim & Mohd Fauzi Abdul Hamid (2016) mentioned that the SAR mission was aided by aircrafts and technologies from many countries like China, the United States and Australia. Led by the Malaysian authorities, numerous surveillance planes and jets equipped with sensors and electro-optics detectors, and foreign aviation experties were on the ground to help the rescue mission at the last missing location reported, the Indian Ocean. Apart form that, the Earth-monitoring satellites provided by China giving the crew a clear overlook on the searching mission.

The mission was later joined by other foreign countries to offers further investigation and detailed satellite data analysis for the Malaysian authorities. From the situation, we have seen how leaders of involved countries deals with the international crisis until they had to learn in-depth of the aviation industry (Weaver, 2014).

Dealing with the family members of the victims was one of the challenges in this tragedy. According to Junaidi Abu Bakar, Mohd Sahandri Gani bin Hamzah, Mazura Mastura Muhammad (2014), they were given accomodation, foods and other necessities paid by Malaysian Government and also legal aid to assists burden regarding insurance, liability, procedure and et cetera by a team of lawyers from the Malaysian Bar Council. This includes councelling services for the mourning families that were provided by Ministry of Women, Family and Community Development.

Mohd Nazri Latiff Azmi, Nur Ain Afizan Abd Rahman, Zulazhan Abd. Halim & Mohd Fauzi Abdul Hamid (2016) mentioned that they also received continuous support from foreign countries when the Australian Hotels Association give their accommodations to the families of Flight MH370 passengers to witness the recovery area and to be at the closest where the plane is believed to have jumped into the ocean. The victim’s familieswere transported to Perth, Australia by the Malaysia Airlines flight. “There is an agreement of the memorandum of understanding between Malaysia and Australia, in providing high technology equipment needed, during the search of MH370”, said them.

After 327 days of searching, the Malaysian Government concluded that the aircraft exhausted its fuel over a defined area of the southern Indian Ocean, and that the aircraft is located on the sea floor close to that defined area. Therefore on 28 January 2015, the Government of Malaysia officially declare Malaysia Airlines flight MH370 an accident and with the heaviest heart and deepest sorrow, all 239 of the passengers and crew onboard MH370 are presumed to have lost their lives. (Department of Civil Aviation Malaysia, 2015)

As a lesson to the crossed borders tragedy like MH370, an international cooperation is necessary to be reinforced and expanded with a MoU for countries to be able to exchange information during the tough times to ease investigation and avoid any geopolitic issues. (Suparta, 2015) This case may be referred as an example of crisis management and international communication between countries and becoming one of the world’s greatest aviation mysteries.

Amazingly, the search for a missing airplane has united the all knowledge, military assets and 21 satellites from Malaysia, China and Autralia. When the SAR mission was announce to stop, it came out that the total searched area for MH370 flight Boeing 777-200 covers about 7.68 million sq km equates to more than 11% of the Indian Ocean and 1.5% of the Earth surface. (Astro Awani, 2014) What an interesting fact here.

Figure 2 The total search area for missing flight MH370. Source: Astro Awani
Link: http://www.astroawani.com/berita-malaysia/mh370-apa-yang-telah-kita-belajar-daripada-kehilangan-pesawat-ini-32436

References

Abu Bakar, J., Hamzah, M., & Muhammad, M. (2014). Crisis Management- Malaysian Aviation Tragedies. International Conference on Innovative Trends in Multidisciplinary Academic Research, 33-46.

Astro Awani. (2014, Mac 24). MH370: Apa yang telah kita belajar daripada kehilangan pesawat ini? Retrieved Mac 25, 2019, from Astro Awani: http://www.astroawani.com/berita-malaysia/mh370-apa-yang-telah-kita-belajar-daripada-kehilangan-pesawat-ini-32436

Department of Civil Aviation Malaysia. (2015, January 29). Announcement on MH370 by Director General Department of Civil Aviation Malaysia. Retrieved Mac 25, 2019, from http://www.mh370.gov.my/images/phocadownload/doa_announcement.pdf

Junaidi Abu Bakar, Mohd Sahandri Gani bin Hamzah, Mazura Mastura Muhammad. (2014). Crisis Management – Malaysian Aviation Tragedies. GlobalIlluminators, 86-87.

Mohd Nazri Latiff Azmi, Nur Ain Afizan Abd Rahman, Zulazhan Abd. Halim & Mohd Fauzi Abdul Hamid. (2016). Crisis Management in Communication: A Study onMH370, MH17 and QZ8501 Aviation Tragedies. Journal of Communication Media Watch, 285.

Suparta, W. (2015, Mac 7). Setahun Kehilangan MH370. Retrieved Mac 25, 2019, from Utusan Online: https://www.researchgate.net/profile/Wayan_Suparta/publication/274069096_Setahun_kehilangan_MH370_-_Rencana_-_Utusan_Online/links/5513ed310cf23203199ccab9/Setahun-kehilangan-MH370-Rencana-Utusan-Online.pdf

The Star Online. (2014, Mac 8). Flight MH370 bound for Beijing goes missing. Retrieved 7 24, 2019, from The Star Online: https://www.thestar.com.my/news/nation/2014/03/08/missing-plane-mas/

Weaver, M. &. (2014, March 12). MH370: China releases satellite images of possible crash site. Retrieved July 24, 2019, from The Guardian: https://www.theguardian.com/world/blog/2014/mar/12/mh370-search-extended-into-andaman-sea-live-updates

2019 Women’s March: The endless fight for women’s rights

by Puteri Sarah Hanim Mohamad Shaiful

If your Instagram, Twitter or Facebook feed was a constant stream of images and video from the recent 2019 Women’s March, you were not alone. Social movements reflect dissatisfaction with socio-political environments and are a platform for communicating dissent. In other words, by mobilising large numbers of people, collective action can be taken to address discontent. Social media pages and online platforms allow us to connect and communicate with the world. We can share what is going on within the global community and take part in emerging conversations. Women have constantly been undermined in the eyes of our society, causing them to have to fight for the equality they know they deserve. This fight is known as the feminist movement and has been in the works for centuries. Although women have gained a lot since the start of the feminist movement, the fight for equality is still nowhere near over –from fighting for the right to vote years ago to the over pricing of feminine products now.

Photo taken from the Malay Mail on 09 March 2019
by Ida Nadirah Ibrahim “In Women’s Day march, hundreds gather to demand end to patriarchy”

Thousands march for women’s rights, gender equality in KL by Yimie Yong by The Star Online mentioned that, More than 100 women gathered in Kuala Lumpur, Malaysia, to take part in the #WomensMarchMy on March 9. The event aimed to call for greater women’s rights. This is usually an open platform for women to put forth what they are fighting for. Several groups, including Women’s Aid Organisation, Sisters in Islam, and lesbian, gay, bisexual, transgender activists, joined the rally. The near 1km walk spread over from Sogo Shopping Mall. During the walk, social activists and individuals of various foundations conveyed notices, banners, and standards. Nonetheless, it is dismal to realize that the open did not so much handle the targets of the walk as the general population were for the most part centered around the LGBT people group who joined the occasion. The gathering, as a feature of its #PelangiCampaign, accepted the open door to advocate for LGBT equivalent rights for all LGBT individuals during the walk.

Pic taken from @KuasaSiswa (Fahmi Reza) https://twitter.com/kuasasiswa/status/1105367379800813568?s=20

It must be noted that issues that are important to one group may not affect another or may not even be important to observers outside the sphere of concern in the Women’s March, yet it does not take away the fact that these are the issues that have to be tackled.

According to Arveent Kathirtchelcan in MalaysiaKini Understanding the Women’s March article, Many felt that specific requests in the Women’s March were unpalatable. One such picture from the occasion that has since turned into a web sensation demonstrates a lady conveying a notice expressing ‘Let My Nips Be Free’ close by an illustration of naked bosoms. The objection was centered around pictures, for example, these, censuring women’s activists for not discussing appropriate issues during the walk

Photo taken from Blogspot http://khairulryezal.blogspot.com/2019/03/malaysia-baru-lgbt-berleluasa.html

If you’re one of those who ask, “what else do women want?”, bear in mind that a number of issues were raised during the march. Here’s a list of things that women are — the elimination of gender discrimination, an end to violence against women, the strengthening of women’s rights, and a push for equal opportunities and wages.

The policing of women’s bodies, from what they wear to whether or not they wish to have a child, is up for discussion and everyone seems to have an opinion about these matters. The narrative that women should wear certain clothes and act in ways that’ll keep men from sexually harassing or raping them is problematic in so many ways.
Not only does it put the responsibility and blame on women, but is also an insult to men who are perfectly capable of respecting women. The issue of child marriages is not new in Malaysia. Every time a story of a much older man marrying a child is covered in the news, outraged comments and calls for the ban of child marriages can be heard only for the noise to gradually disappear after a while. Not this time. Advocates for the ban of child marriages are taking it to streets to call for the ban, without exceptions.

It’s a new year: a chance to move beyond the mistakes of the past and build a new beginning. Women’s rights include rights that establish the same social, economic, and political status for women as for men. Women’s rights ensure that ladies won’t stand up to isolation dependent on their sex. Women’s rights is thought little of these days, yet when one looks at the clash of women, it goes out to that there is far to go to achieve real equalization. It wasn’t until the twentieth century that laws constrained by the organization regarding ladies rights made indisputably the most basic obstructions checking Women’s rights. Since most women missed the mark on the informational and fiscal resources that would enable them to challenge the social requests, women, all around, have recognized their inferior status as their singular decision. Women drove various administrative undertakings to ensure their throwing a poll, work and conceptive rights.

Women have had numerous incredible achievements with their challenge, yet many still choose to disregard the way that there is sexual separation. Men are still more regarded than Women. In addition to the fact that they receive more significant salary, however the items that are advertised towards them are less expensive than those showcased for women. In any case, new ages are overwhelming the development with even guys supporting women in their battle. The issue of women rights close by isn’t leaving at any point in the near future, however its developing fame offers would like to each one of those battling for correspondence.

REFERENCES

A.T.M Shahjahan, K.Chisty. (2014). “Social Media research and its effect on our society” . International journal of Information 7 communication Engineering , 2014.

Clark, Eric. . (2012). “Social Media & Social Movements: A qualitative study of Occupy Wall Street.”.

Yong, Y. (9 March, 2019). Thousands march for women’s rights, gender equality in KL. Retrieved from The Star Online : https://www.thestar.com.my/news/nation/2019/03/09/thousands-march-for-womens-rights-gender-equality-in-kl/

Kathirtchelvan, A. (11 March, 2019). Understanding the Women’s March . Retrieved from MalaysiaKini : https://www.malaysiakini.com/news/467450

Remembering the victims of Christchurch shooting

by Muhammad Faiz bin Mokhtar

It has been two weeks since the event that changed the lives of not just Muslims, but to the rest of the world as well. The world is stunned by the news of the man who shot 50 people in a mosque (ABC News New Zealand, 2019). This event will be a lasting memory in the minds of the people of the world. This act is not only devastating to the people around the world, but more importantly, the lives of their families as well as those who knew the victims personally. New Zealand, a country known for extreme sports such as bungee jumping and friendly people, is left shocked as such a crime is known to be rare in the country.in their history. As the incident is the first of its kind in New Zealand’s history, all media have been covering the incident on large scale for the few weeks. This has given journalists a chance to inform the public about the shooting and its aftermath.

Social media presents a medium that is a cost-effective, which means it is interactive, association and co-formation above communication that is one-to-many; integrates communication and distribution channels, provides customization opportunities, and delivers greater speed to the information communication and feedback (Shilbury, Westerbeck, Quick, Funk, & Karg, 2014) . Social media has given the platform for people to voice their concerns and it is a way that news can travel instantaneously into the minds of the citizens of the world. Internet presents a virtual public community allowing citizens to discuss public issues and make their voices heard (Zhou & Moy, 2007). When comparing with the traditional Internet and communication technologies (ICTs), social media manages the conversation content or interaction as an artifact of information in an online environment (Yates & Paquette, 2010).

However, social media has become a message channel for the shooter to livestream his actions for the world to see. The shooter, armed with automatic rifle, gunned down 50 patrons of the mosque and he filmed the shooting live-streamed on Facebook (Wakefield, 2019). The video has been shared on social media through all platforms, Facebook, Twitter, Instagram and YouTube, in which millions have watched this act of terror through their phones, laptops and tablets. Social media, despite its reach to reach millions of the world, has showcased to the users themselves what kind of content that they might see. Impressionable people may follow suit and some would be fearful of the world due to the fact that it is shown by the social media itself. Online media allows netizens to share their opinions, retorts, or pass remarks about a certain phenomenon (Ekawati, 2018).

Jacinda Ardern, a leader that sets the example

The world is left shocked and astonished by the act of the shooter, but one woman stood out among them all, the New Zealand Prime Minister Jacinda Ardern. Being a leader, one must show compassion towards the victims, strength for the people to look upon and wisdom for her actions. Ardern is an example of how a leader should act. Rather than just offer condolences and sympathy, she showed compassion for the victims’ families. A disaster or an event that changes the perception of a nation will make the people around the world to shift their focus on her. As a leader, she must be an example to other leaders on how to act in times of distress and chaos. The picture below shows that she’s wearing a headscarf, which depicts her respect towards the victims’ religion and culture.

“You may have chosen us,” said Ardern, referring to the killer, anger in her voice. “But we utterly reject and condemn you.” (Roy, 2019)

“She has shown a quiet, strong leadership, and been very focused on looking after the people who are most affected straight away. The killer has barely been mentioned.” (Roy, 2019)

In The Guardian’s article, Roy interviewed Paul Buchanan, a security expert in the 36^th Parallel. Buchanan commented that:

“Saying that her strength was her empathy, and she has “excelled” in this arena during a time of crisis. She is also an expert delegator, Buchanan says, and has delegated security reviews and inquiries about how the killer was missed to senior, trusted colleagues, allowing her to focus on healing a traumatized country.

“She is like the mother of the nation. When it comes to events like this, I think her touch is near perfect,” says Buchanan.

“The way Trump and others talk, tough talk, after terror attacks, all that is posturing. And sometimes it is designed to mask weakness, sometimes it is a thirst for revenge. Ardern is doing none of that.”

“It is a leadership style that particularly suits New Zealand. New Zealand does have a serious dark side, it does have racism. But what she is doing is giving us a moment to confront these demons, this darkness and change our ways.”

Extracted from (Roy, 2019) article when interviewed Paul Buchanan, security expert in the 36^th Parallel. https://www.theguardian.com/world/2019/mar/19/real-leaders-do-exist-jacinda-ardern-uses-solace-and-steel-to-guide-a-broken-nation

The traits that a true leader should have exhibited under intense situation which are Compassion, truthfulness and composure. Therefore, it is no surprise that the world is lauding her and giving her positive comments along with support for her stance on the subject. People worldwide have been commending Arden’s actions throughout the whole ordeal.

A leader should always be quick in responding to critical or emergency situations such as the mass shooting. This can be seen in Arden’s decision to push for the ban on semi-automatic and automatic rifles in New Zealand. Not only that, owners of rifles too have resorted to relinquishing their own rifles in wake of the shooting out of respect (Graham-McLay, 2019).

New Zealand: Citizen’s response

New Zealand, a small nation east of Australia, known for agriculture and extreme sports was tested with an event that has changed the way people see the world nowadays – that the world is indeed full of violence and hatred. As covered in the article, the world is shocked by the actions of one man who went into a place of worship and had committed a massacre. What is astonishing is the level of solidarity among New Zealanders post-shooting. They have been offering victims sympathy, empathy, as well as have been helping the victims to overcome trauma and grief. Social media has become a tool used by people all over the world to send messages of support and love to the victims. Hashtags have been used on Twitter to discuss the mass shooting. One can easily find the messages for the victims posted under hashtags related to the incident.

The New Zealanders have shown solidarity by standing outside the mosques in a line to which can represents that they are willing to protect what they considered to be their brothers and sisters despite the difference in religion, culture and skin color. Not only that, the incident also prompted some of the New Zealanders to learn more about Islam. Some of them even converted to Islam after the incident. Sonny Bill Williams, a New Zealand All-Blacks Rugby Star is one of the famous names in the Islam and he even visited the victims who were being treated to provide support. Recently, his mother and teammate, Offa Tuungafasi, converted to Islam as well (Astro , 2019).

In conclusion, the media has the power to shape the perception of the people in the world. Along with that, the media could lead to people thinking that the world might be a dangerous place to live in, but there is kindness in this world and the people of New Zealand along with their leader, Ardern, have exhibited those traits. In memory of the victims, I would like to ask for all of us to pray for the fallen victims.

References

ABC News New Zealand. (2019, March 19). Christchurch shooting death toll rises to 50 after one more victim discovered at mosque. Retrieved from ABC News (Australian Broadcasting Corporation): https://www.abc.net.au/news/2019-03-17/christchurch-shooting-death-toll-rises-to-50-new-zealand/10909288

Astro , A. (2019, March 27). Beberapa hari susulan tragedi Christchurch, ibu serta rakan baik Sonny Bill Williams masuk Islam. Retrieved from Astro Awani: http://www.astroawani.com/berita-dunia/beberapa-hari-susulan-tragedi-christchurch-ibu-serta-rakan-baik-sonny-bill-williams-masuk-islam-202370

Ekawati, R. (2018). PRAGMATIC ANALYSIS OF ANGER EXPRESSION USED BY NETIZEN ON ROHINGYA REFUGEES IN WEBSITE . Skripsi thesis, Universitas Muhammadiyah Surakarta., 1-16.

Graham-McLay, C. (2019, July 13). New Zealand Begins Gun Buyback Prompted by Mosque Attacks. Retrieved from NYTimes.com: https://www.nytimes.com/2019/07/13/world/asia/new-zealand-guns.html

Roy, E. A. (2019, March 19). ‘Real leaders do exist’: Jacinda Ardern uses solace and steel to guide a broken nation. Retrieved from The Guardian Online: https://www.theguardian.com/world/2019/mar/19/real-leaders-do-exist-jacinda-ardern-uses-solace-and-steel-to-guide-a-broken-nation

Shilbury, D., Westerbeck, H., Quick, S., Funk, D., & Karg, A. (2014). Strategic sport marketing Fourth Edition. Sydney: Allen & Unwin.

Wakefield, J. (2019, March 19). Christchurch shootings: Social media races to stop attack footage. Retrieved from BBC News: https://www.bbc.com/news/technology-47583393

Yates, D., & Paquette, S. (2010). Emergency Knowledge Management and Social Media Technologies: A Case Study of the 2010 Haitian Earthquake. ASIS&T ’10 Proceedings of the 73rd ASIS&T Annual Meeting on Navigating Streams in an Information Ecosystem – Volume 47 (pp. 1-9). Pittsburgh: American Society for Information Science .

Zhou, Y., & Moy, P. (2007). Parsing Framing Processes: The Interplay Between Online Public Opinion and Media Coverage. Journal of Communication ISSN 0021-9916, 78-98.

Not Enough Money to Travel to Istanbul? Putrajaya Also Have Hot Air Balloons

by Sakinah Binti Abdullah

The moment you imagine Istanbul, one thing that will cross your mind would be hot air balloons. A hot air balloon is a lighter than aircraft. It consists of a bag which contains heated air. Suspended beneath is a gondola or wicker basket, which carries passengers. Its source of heat helps float it above the blue sky that reveals myriad hues of scenic landscapes. Undoubtedly, it’s a bucket list activity for tourists in Turkey.

Don’t worry! If you don’t have enough money to travel to Istanbul, you can still experience a hot air balloon ride in Putrajaya with the International Hot Air Balloon Fiesta. The #MyBalloonFiesta is a homegrown festival initiated by AKA Balloon Sdn Bhd and supported by Putrajaya Corporation. The 10^th Putrajaya Hot Air Balloon Fiesta 2019 took place in Presint 2. The four-day event on March 28. The best part is the event entry is free of charge for everyone. The uniqueness of the fiesta attracted both Malaysians visitors from over 70 countries (MyBalloonFiesta, 2019).

Photo by #MyBaloonFiesta (MyBalloonFiesta, 2019)

The event hosted various hot air balloonists from across the world. The free event previewed a collection of more than 20 hot air balloons of various designs and colors from different international participants of the world, such as Thailand, Japan, Brazil, Belgium, Spain, and United Kingdom. Hot air balloons in shapes of Robot Woozi, Pink Gnome, Bruno the Clown, Pink Elephant, Tako the Octopus, Happy Chan and Black Bear were showcased during the event (Nair, 2019). Plus, the attraction made available at the fiesta was an igloo-shaped balloon which formed by using recyclable material such as used hot air balloon (Sulaiman, 2019)

Photo by #MyBalloonFiesta (MyBalloonFiesta, 2019)

Even though the event was open to public, people could still opt for a more intimate experience with balloons. As for the hot air balloon activities, visitors got to enjoy different packages and experiences, such as riding in a hot air balloon and getting up close and personal with the balloons and pilots. If you registered with My Balloon Club by Gamuda Land members, you will get an exclusive membership where visitors get special privileges to enjoy a gourmet breakfast buffet spread in a Tropical-themed Glamping Tent. While enjoying a live jazz performance and other picnic activities and an exclusive tethered balloon ride, some could even enjoy you a free night glow access ticket. It’s limited to 100 members per day only and some were even entitled to #myballoonfiesta official merchandise! It’s in the Blue Zone, which was where all the balloons took off and Pink Zone where the picnic area was. In order to register, adults had to pay RM300 each while children above 4 were charged RM250 each (MyBalloonFiesta, 2019).

The 10^th Putrajaya Hot Air Balloon Fiesta 2019 is one of the main iconic events listed in Putrajaya Corporation calendar of events. This fiesta can encourage family togetherness, couples and friends by having fun with a variety of activities for all ages. Held during school holidays, it is the perfect time for a quick family getaway. If you couldn’t make it this year, don’t missed out the exciting Hot Air Balloon Fiesta for the next year!

REFERENCES

MyBalloonFiesta. (2019). Retrieved on 12^th April 2019 from https://www.myballoonfiesta.com/

Nair, V. (2019, March 29). Hot air balloon fiesta takes off in Putrajaya. Retrieved on 12^th April 2019 from The Star Online: https://www.thestar.com.my/news/nation/2019/03/29/hot-air-balloon-fiesta-takes-off-in-putrajaya/.

Sulaiman, N. A. (2019, February 25). Hot air balloon fiesta returns to Putrajaya [NSTTV]. Retrieved on 12^th April 2019 from New Straits Times: https://www.nst.com.my/news/nation/2019/02/463530/hot-air-balloon-fiesta-returns-putrajaya-nsttv

Why is Feminism popular? Look at the way we treat our women

by Muhammad Naim Muhamad Ali

As of 2013, the world population is estimated to be around 7, 162, 119. 434 people, with 49.5 percent of the population are women (United Nations Population Division of the Department of Economic and Social Affairs, 2019). According to the statistics provided, Malaysia accounted 31.97 million as of 2017, with 48.60 percent is female, yet their every action is still scrutinized, which in turn influences their being and livelihood (Masika & Joekes, 1996). Women, regardless of age, face society’s discrimination when doing the same things that men got away with. Women today are working together to fight for equal treatment, rights, and privileges enjoyed by their male counterparts. However, such efforts showed slow progress due to some factors.

Women generally have fewer rights and opportunities than men (Peace Corps, 2017). The report by Peace Corps highlighted that women have fewer opportunities for economic participation than men, following less access to basic and higher education, health, and safety risks and political representation. Women often assumed the role of wifehood and motherhood which were regarded as women’s most noble – if not only, professions in the early centuries. In the 20th century, for the first time in history, women in most nations, the United Kingdom for instance, finally won the right to vote, as well as to get an education and better job opportunities (Lethbridge, 2018). Perhaps most importantly, what they have fought for accomplished a reevaluation of traditional views of their roles in society

Men are generally perceived as the head of the family. As such, a man is seen as his family’s breadwinner, while his wife will be staying at home to raise their children and take care of the household. In the past, this was considered as a norm for women – to be housewives — but as time goes by, living expenses hiked due to changes in developments and policies. To cushion the rising cost of living, women then started to look for ways to contribute to their families. To do this, they started working — it doesn’t matter how much they were getting paid as long as they could help their husbands.

A year or so ago, I found an article published in The Star newspaper titled “Gender-wage bias still raging”. The article focused on the wage gap in Malaysia. In 2015, women generally earned 8.4 percent less than men. Data retrieved from the National Statistics Department’s Salaries and Wages Survey Report 2013 showed that men typically earn RM2,260 a month, while women earn RM2, 071 for doing the same job. Issues concerning the wage gap between men and women gave rise to the question: why do governments have such biased policies when it comes to salaries for men and women? Don’t women deserve to be paid as much as men? The wage gap is real, as shown in studies done throughout the years. The article too highlighted that despite being skilled, women are paid less than their male colleagues, who are paid 39.7 percent more than them (around RM588).

I recalled watching a movie based on a true event, Made in Dagenham, which dabbled about semi-skilled Ford women machinist who went on strike due to denied pay raise by the management. It may seem a cliché to some people, but this is the reality. Women hardly get pay raise because most of the time they are deemed less capable and productive than men in their work performance due to their childrearing and other related women-related roles (Masika & Joekes, 1996).

Another issue concerning women that should be addressed is, “Are women being taxed for being women?” Yes! The New York Times (2018) highlighted that women are not aware that they are paying more for certain products and services. This is due to the Pink Tax which is additional charges for certain items targeted at women. A lot of research on the pink tax found that women have been paying more than 42 percent than men, on average $1,351 a year of extra costs (Elliot, 2019). Tampons are considered a luxury and not a necessity in many countries. In the United States, some states abide by the tampon tax. The razor is, however, zero-rated in tax because it is used by men who believe that their need to be cleanly shaven is a human right. As such, it is interesting to note that whatever that is used and considered a necessity by men (in order to maintain their hygiene health) is usually zero-rated, unlike items that are needed by women for the same purpose. Is the use of tampons, not a human right? Women must pay at least US$7 for tampons for at least 40 years of their lives and as such, it is now considered a luxury that can’t even be afforded by those from poor countries.

Women did not demand to be treated like men. They demand to be treated equally – because the idea is both genders are equal, but not identical. There are things women are not supposed to do unless in circumstances that they could not afford to avoid. Society, especially men, must end the stigma and discriminations towards women because the world has evolved, and this is no longer a man’s world. Women are not second-class citizens. They do not deserve to be treated with discrimination and prejudice. Not all women are damsels in distress.

Feminism is not a dangerous word as some men would think (some might think that women are going for global domination). It is also not a dangerous movement. It only means the advocacy of women’s rights based on the equality of the sexes (Offen, 1988). People – especially men – need to understand the concept of advocating for women’s rights. They may not have to support the cause, but showing respect to it, is more than enough because how would we feel if we are treated unfairly on a daily basis? This topic might seem petty compared with racial inequality faced by some races for many years. But, in any culture and race, there are men and women who live together and each one of them should embrace and celebrate diversity and differences with respect and harmony.

References

Elliot, C. (2019). The Pink Tax- The Cost of Being a Female Consumer. Retrieved July 22, 2019, from Listen: Money Matters: https://www.listenmoneymatters.com/the-pink-tax/

Lethbridge, L. (2018, February 2). The women’s march: how the Suffragettes changed Britain. Retrieved July 22, 2019, from Financial Times: https://www.ft.com/content/22776930-05f6-11e8-9e12-af73e8db3c71

Masika, R., & Joekes, S. (1996). Employment and sustainable livelihoods: A gender perspectives. Institute of Development Studies, Gender Office of the Swedish International Development Cooperation Agency (SIDA), Brighton. Retrieved July 22, 2019

Offen, K. (1988). Defining Feminism: A Comparative Historical Approach (Vol. 14). Chicago: The University of Chicago Press. Retrieved July 22, 2019, from https://www.jstor.org/stable/3174664

Peace Corps. (2017). Global Issues: Gender Equality and Women’s Empowerment. Retrieved July 22, 2019, from Peace Corps – Educator Resources: https://www.peacecorps.gov/educators/resources/global-issues-gender-equality-and-womens-empowerment/

Salt, K. (2018, March 2). The Hidden Taxes on Women. Retrieved July 22, 2019, from The New York Times: https://www.nytimes.com/2018/03/02/business/women-hidden-taxes.html

United Nations Population Division of the Department of Economic and Social Affairs. (2019). World Population Prospects 2019. Retrieved July 22, 2019, from United Nations Population Division: https://population.un.org/wpp/DataQuery/

Is person living with OCD dangerous?

by Noor Farihah binti Rozali

Have you ever seen people wash their hand roughly and keep repeating the same thing all over again? Or take a long shower due to fear of germs and contamination? Do you have friends who constantly check all doors to make sure they are locked or who check their items for many times to ensure that everything is put in the correct order according to their size and colour? If yes, you don’t have to feel worried because they are not dangerous, and they can be treated.

All situations mentioned above are symptoms associated with Obsessive Compulsive Disorder or in short, we can call it OCD. OCD is an anxiety and mental health disorder caused by an imbalance in neurotransmitters that can cause extra discomfort to those who experience it. OCD is a common, chronic (long-lasting) disorder in which a person has uncontrollable, reoccurring thoughts (obsessions) and behaviours (compulsions) that he or she feels the urge to repeat over and over in response to the obsession (NIMH, 2016).

Those who live with OCD can be categorised as washers (they are afraid of contamination so they tend to wash things over and over again), checkers (as they repeatedly check things to make sure all are locked, off and so on because they are afraid of danger), doubters (having doubt if everything is not perfect or done just right, something terrible will happen, sinners (think that they will be punished if they did something wrong, counters (they may have delusions about certain numbers, colours or arrangements) and arrangers (obsessed with order and symmetry) (Pietrabissa, et al., 2015).

Back then, when I was a journalist, I did a special news report about OCD and interviewed one patient with a very bad OCD to the extent that she had to seek treatment from Kuala Lumpur Hospital. She told me that she first experienced OCD-related symptoms when she was 13, but she never knew that she had it back then. Her family members started to sense something was wrong with her when she started spending almost five hours a day just to shower. Can you imagine how hard is that situation? Her OCD got worse when she entered college because whenever she went for her classes, she would go back to her hostel just to make sure that she had all her doors locked. This then caused her depression. She said no one wanted to be her friend as her OCD was disturbing. Then her parents took her out from college for a while to give her special treatment and now she is getting better.

Sometimes, we may think that situation is somewhat normal, but OCD patients really need help and treatment. We may think that it is good to have OCD because our house will remain clean, tidy and everything will be in order, but it is not easy to live with those who have OCD. Can you imagine if you are married to someone with OCD? You would have to face his or her frustration and anger each time you make a mess? You might even have to wait for hours just for your partner to get ready whenever you want to go out. This could affect your relationship. Yes, I am married to an OCD person and I know how it feels.

The most important thing is that we need to support those with OCD and help them. In my situation, for example, I always remind my partner not to take his shower for too long or not to wash his hand roughly as they are already clean. We need to distract them from doing something repeatedly. But if things are getting worse, we need to take them to get special treatment like cognitive behaviour therapy (CBT) or medication.

OCD can affect both adults and children. However, there is nothing to be worried about as OCD can be treated even it takes time. In general, CBT teaches OCD patients with different ways of thinking, behaving, and reacting to the obsessions and compulsions (NIMH, 2016). Exposure and Response Prevention (EX/RP) is a specific form of CBT which has been shown to help many patients recover from OCD. EX/RP involves gradually exposing OCD patients to their fears or obsessions and teaching them healthy ways to deal with the anxiety they cause (Rajashekharaiah & Verma, 2016). Other therapies, such as habit reversal training, can also help to overcome this compulsion.

Besides that, doctors may prescribe different types of medications to help treat OCD patients, including selective serotonin reuptake inhibitors (SSRIs) and a type of serotonin reuptake inhibitor (SRI) called clomipramine (Stein, 2013). SSRIs and SRIs are commonly used to treat depression, but they are also helpful for the symptoms of OCD. SSRIs and SRIs may take 10–12 weeks to start working, longer than required for the treatment of depression. But one needs to remember that these medications may cause side effects, such as headaches, nausea, or difficulty sleeping. People taking clomipramine, which is in a different class of medication from the SSRIs, sometimes may experience dry mouth, constipation, rapid heartbeat and dizziness. These side effects are usually not severe for most people and improve as treatment continues, especially if the dose starts off low and is increased slowly over time.

In addition, another thing that OCD patients can do to overcome their conditions are first, learn triggers that worsen the symptoms to come out with effective coping strategies. Secondly, get enough sleep as it is good to have relaxing time and resting mind. Thirdly, one must consume nutritious food to have a good physical health. Fourthly, break big problems down into small chunks to get everything in a good order and ensure that things are manageable. Next, deal with issues immediately and keep calm. Lastly, address the emotion where OCD patients can find a trusted and comfortable person to share their feelings with. Talk to a friend if one is feeling sad, depressed, or angry about. Invite friends to go somewhere or do something to remove self from the situation.

In a nutshell, those with OCD are not dangerous, but they need to get help and treatment for them to have a better life. We must try to help them, support them, understand their situation and encourage them to get better. For those who are living with OCD, no need to worry because they will get better soon if support is given to them. It just takes time and do not give up.

References

NIMH. (2016). OBSESSIVE COMPULSIVE DISORDER: When Unwanted Thoughts or Irresistible Actions Take Over. National Institute of Mental Health.

Pietrabissa, G., Manzoni, G. M., Gibson, P., Boardman, D., Gori, A., & Castelnuovo, G. (16 Deecember, 2015). Brief strategic therapy for obsessive–compulsive disorder: a clinical and research protocol of a one-group observational study. BMJ Open.

Rajashekharaiah, M., & Verma, P. (2016). Phenomenology of Obsessions and Compulsions in Indian Patients. International Journal of Contemporary Medical Research.

Stein, D. J. (2013). Obsessive compulsive disorder. South African Journal of Psychiatry .

HOW IT FEELS LIKE TO BE THE THIRD GENERATION WORKING AT NST

by Noor Amirah Asraf

I was recently asked about what it feels like to be the third generation member from my family working at the New Straits Times (NST). I have never really thought about this before. Why? Maybe… I needed a job and had seen an NST ad for sub-editors, I applied, went for the interview and got the job.

But this question made me recall the times when my father, Asraf Dahari, who was an NST photographer for 15 years, used to tell us, his children, about the joy he had working here. For as long as I can remember, my father has always described the years he spent at NST as the best time of his life. Even to this day, whenever we talk about NST or when people ask him about his experience working here, he would have nothing but good things to say.

When I told him that I wanted to apply to be a sub-editor at NST, he immediately supported my decision. He even went the extra mile in making sure that I prepared all the documents needed to apply for the position.

When I told him that I got the job that I wanted, he was overjoyed. He kept telling me how he was happy that his daughter chose to continue the family tradition of working here. He was beaming with pride when he sent me off on my first day of work. He told me how he wished my late grandfather, or Tok Ayah, was around to see his granddaughter serve the same English daily they once worked for.

My Tok Ayah, Dahari Ali, first joined NST as a reporter before he was appointed as chief reporter. The last post he held before he retired in 1982 was assistant group editor. My dad idolised his father. I remember well how he used to tell me great stories about Tok Ayah.

Tok Ayah was one of the very few people who supported my father’s decision to become a photographer instead of the engineer that his family wanted him to be. It was him who inspired my father to take pride in what he did for a living. It was him who taught my father to appreciate the hard work put in publishing newspapers — from writing, finding pictures that fit the stories to editing — Tok Ayah taught him not to take even the smallest details for granted. It was Tok Ayah who taught my father that working for a newspaper is a job that comes with great responsibilities –we are responsible for informing people about the things that are happening around us.

Amid mounting excitement to embark on a new adventure in my first real, serious job, I suddenly felt like I had a huge burden to bear.

My father’s and Tok Ayah’s stories that I’ve kept close to my heart all these years, somehow, made me doubt myself when I first started working here.

On my first day of work, I couldn’t help but feel scared. Truth be told, as I was nervously walking to my desk for the first time, I could feel a tight knot forming in the pit of my stomach. I had so many thoughts running through my head. I remember asking myself whether I made the right decision to work here. What if I’m not good enough? What if I can’t live up to my Tok Ayah’s or my father’s good name and reputation? What if people expect me to be as good or even better than them?

As I did not know much about the roles of a sub-editor (except for the basic information about the job that I found on the Internet), I spent the first few weeks trying to adapt and learn as much as I could. I would get anxious whenever some of my father’s colleagues and senior employees who once worked with my Tok Ayah came up to me and greeted me (all thanks to my father who excitedly told his friends on Facebook about his daughter joining NST).

The fact that some people knew my father and Tok Ayah made me feel like I had to prove that I deserve to be here because of my skills, and not because I was someone’s daughter or granddaughter.

The first few months were tough. The nature of my work, which requires me to stay cool, calm and collected, however, left me little time for self-doubt.

My colleagues, too, have been helpful in guiding me as I learn the fundamentals of my job. I slowly learnt to stop comparing myself with my father and Tok Ayah, but instead, make them as my inspiration to keep on improving myself as a sub-editor. I’ve learnt to find joy in completing my tasks the way my father always did when he was working here and emulate my Tok Ayah’s passion and dedication to his job. I’ve discovered that by doing so, I no longer feel the need to prove myself to anyone. The only thing that I should be doing is to have faith in myself and trust my capabilities.

Working here for the past three and a half years has taught me a lot about life and myself. I’ve learnt to appreciate the beauty of language, get out of my comfort zone and be more open to learning new things, and along the way, I’ve not only made new friends but also found a new family. Working here means I get to learn new things every day. Being the third generation working here has only given me the privilege to know why this place holds a special place in my father’s heart. And for that, I will forever feel grateful and lucky to be part of the big NST family.

The Present and Future for LGBT Youth in Malaysia

by Wan Allef Elfi Danial bin Wan Sukeri

Lights. Gone. Before. Time. This is not the actual acronym for LGBT (Lesbian, Gay, Bisexual and Transsexual) but rather an interesting analogy that perfectly describes the LGBT youth in Malaysia. The LGBT community is often considered as the scourge of the society due its members’ lifestyle, which was perceived as immoral and unnatural. Malaysia is notorious for its ban on homosexuality in which any sexual acts involving same sex individuals are heavily frowned upon and in some cases, punishable by law. A popular case involving the public caning of two lesbians who were caught committing sexual acts in a car (Lamb, 2018) is a distinguishable example. But rather than dwelling on the past, I would like to talk about the present and future concerning the LGBT youth in Malaysia.

From showing signs of conflicting qualities, such as men femininity or women masculinity to dressing up differently from the norms of fashion, Malaysian LGBT youths are constantly under attack in Malaysia. However, a study titled How Race and Religion Shape Millennial Attitudes on Sexual and Reproductive Health conducted by Dan Cox and Robert P. Jones from the Public Religion Research Institute indicated that millennials are more accepting towards homosexuality compared with the people of the previous generation (Felicetti, 2015). Furthermore, they also find it difficult to express themselves within a safe space. Even posting any LGBT-related matters on social media platforms warrants them full-fledged discrimination and hatred from society. This fear is the main reason of why many people from the LGBT community are discreet on their sexuality and refuse to further showcase their talents and abilities to the world. Without a proper platform and support from the society, LGBT youth will fade into the background, their talents grow unpolished and their confidence turned nil. Eventually, the spark that once resides in them will grow weaker, as well and their dreams become forgotten.

It is depressing to know that Malaysia is oblivious from the creativity, achievements and amazing ideas that can be produced by the LGBT youth. LGBT youth can never find the opportunity to shine and display their talents properly. The LGBT community in Malaysia should come together and strive for the similar purpose and goals, not fighting for the rights that obviously go beyond the tolerance of religion, such as same-sex marriage and gender change, but instead for the protection against being discriminated, bullied and abused. Hopefully, the future generation is inspired to open their eyes and mind to see the suffering and torment faced by the LGBT community whilst providing protection to them when needed. Empathy is a treasure that needs to be nurtured within the younger generation. Aside from that, I also hope that young LGBT representatives are given a fair and equal chance to be featured in various fields, such as entertainment, economy and politics. In my opinion, everyone should have the same rights to contribute to this blessed land.

It is very crucial to note that the chances of LGBT youth exposed to all types of bullying are fairly high. These bullying activities if not prevented at a young age, can lead to worse repercussions in the future, such as physical abuse and murder. However, it is upsetting to consider a person getting murdered just for loving another person. It is sad and frightening to see people justifying these horrible acts for the sake of preserving Islam sanctity. As days past by and we are inching closer to the year of 2020, the cases of LGBT misfortunes seem to be rising at an alarming rate. In 2018, a video of two men being beaten up by a group of people for allegedly having sex in a car in Kuala Lumpur went viral and caused uproar among the Malaysian society (Adam, 2018). Such similar incidents are likely to occur again if no safety is guaranteed for the LGBT community. Apart from that, this issue can sprout other concerns, such as the increasing cases of LGBT youth affected by mental health risks, often leading to suicidal thoughts and self-harm. A study done by Meyer (2003) showed that stigma, prejudice, and discrimination towards the LGBT community create a hostile and stressful social environment for them that lead to mental health problems. To make things worse, the society seems to be satisfied in pushing them, the LGBT community, to the edge of the cliff.

Islam is a religion of peace and perfection. But the Muslims are not. There have been guidelines and proper methods in handling a phenomenon like this. Unfortunately, some people took matters into their own hands in dealing with homosexuality issues. To many, inflicting pain and abuse upon the LGBT community is a justifiable act. If this behaviour is made into common tradition and hatred is spread, the LGBT youth will face a bleak future. In June 2017, a teenager from Penang was beaten and raped by a gang of young men for having effeminate traits (Thiagarajan, 2017). 18-year-old T. Nhaveen was brutally assaulted and ended up being brain-dead from the various wounds that he sustained on his head, hips and multiple burn marks on his back (Thiagarajan, 2017). Unfortunately, Nhaveen did not survive from the incident and died later on, which led to the case being reclassified as murder (Logeiswary & Sekaran, 2017). Is this the life that the LGBT community has to endure? It seems like being a heterosexual is a privilege.

Furthermore, the Prime Minister of Malaysia has released his statement on LGBT rights in Malaysia by stating that their lifestyle will not be part of the nation’s value system (Pillai, 2018). In order to find solace within the society, LGBT community depends on the millennial’s perception and acceptance towards their rights as those millennials are the future of the country. This is where the upcoming generation, regardless of their sexuality differences, plays a vital part in securing a better future for their homosexual allies. Decades ago, homosexuality topics are considered as a strong taboo and are often refrained from being discussed in households and school settings. Undoubtedly, this has resulted in various repercussions, such as parents of LGBT individuals not knowing the correct way to show support, the society finding it enjoyable to bully effeminate boys, ridiculing masculine girls and many more.

In Western countries, such as the United States, LGBT communities are given rights to be represented in media and entertainment although the appearances are still rather marginal. Some LGBT youth consisting of celebrities are sculpted into icons and followed by millions of fans across the globe. However, this situation is non-existent in Malaysia. This is due to the discrimination woven through decades of fear mongering towards the LGBT community the second their sexuality is revealed. This further pushes the possibilities of LGBT community hiding behind masks and suppressing their skills. Aside from that, a survey conducted by the trend forecasting agency, J. Walter Thompson Innovation Group, young Americans aged 13 to 20 were discovered to be far more open-minded and tolerant than the older millennial groups regarding the issues of gender and sexuality (Zing, 2016). Lastly, the millennials provide their support in increasing government funding towards the prevention and treatment of HIV and AIDS and accept more LGBT immigrants from other countries that criminalize sexuality (Cohen, 2018).

In short, the LGBT community, especially those from the younger generation, should not be hindered from expressing their true self and showcasing their talents, abilities and ideas. Hopefully, Malaysians will learn to be more understanding and accepting towards the LGBT community. This is easier in the current proliferation of media technology. With the help of the Internet, the younger generation nowadays is broadly exposed to differences of race, religion and culture, feminism, gay rights and other pertaining global issues (DiSabito, 2014). Additionally, LGBT youths need to be assured that the future can hold a bright prospect for them. Thus, Malaysians must come together to achieve undisputable harmony and democracy.

References

Adam, M. (28 December, 2018). Malaysian men beaten up and dragged out of car for ‘having gay sex’. Retrieved 10 January, 2019, from Pink News: https://www.pinknews.co.uk/2018/12/27/malaysian-men-beaten-up-gay-sex/

Cohen, C. J. (10 July, 2018). Millennials Support LGBT Rights But Take Issue With ‘Homosexuality’. Retrieved 11 January, 2019, from Advocate: https://www.advocate.com/commentary/2018/7/10/millennials-support-lgbt-rights-take-issue-homosexuality

DiSabito, A. (4 March, 2014). Millennials are making the world a better place. Retrieved 10 January, 2019, from Daily Collegian: https://dailycollegian.com/2014/03/millennials-are-making-the-world-a-better-place/

Felicetti, R. (15 April, 2015). Millennials: More Accepting of Homosexuality? Retrieved 10 January, 2019, from The Outlook: https://outlook.monmouth.edu/news/30-volume-86-fall-2014-spring-2015/2578-millennials-more-accepting-of-homosexuality

Lamb, K. (2018, September 3). Women caned in Malaysia for attempting to have lesbian sex. Retrieved from TheGuardian: https://www.theguardian.com/world/2018/sep/03/women-caned-in-malaysia-for-attempting-to-have-lesbian-sex

Logeiswary, T., & Sekaran, R. (16 June, 2017). Teen bully victim Nhaveen dies. Retrieved 11 January, 2019, from The Star: https://www.thestar.com.my/news/nation/2017/06/16/teen-bully-victim-nhaveen-dies-family-and-friends-fill-hospital-grounds-grieving-and-fuming-over-boy/

Meyer, I. H. (2003). Prejudice, Social Stress, and Mental Health in Lesbian, Gay, and Bisexual. American Psychological Association, 674-692.

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